We understand that getting started is a daunting process that may feel uncertain. Fill out our enquiry form or email us and we can help you understand what may best suit your needs.

No unless you want to claim a rebate.

With a referral from you GP you can get a rebate for 1:1, perinatal, family planning, parent-child and DVA psychology sessions.

However a referral is not needed to get started if you wish to pay the full fee privately.

At intake, your medicare, debit/credit card and bank details are collected and stored safely on our system.

This allows us to process payments and rebates quickly ensuring you get your rebate sooner.

We do not take cash or have an eftpos system at the clinic for security purposes.

We accept Medicare, DVA, TAC, Work cover, Victims of Crime, and Private paying.

If you wish to make a private health claim, we can send you your paid invoice for your submission with your provider.

You are welcome to change or cancel your appointment time up to 3 days prior.

3 days or less will incur a 50% cancellation fee.

Same day cancellations result in the full fee being charged.

Please head to our policies page for more details.

We are in a small suburban house on Keilor road. Look for the large sign out the front that says Open Minds Studio.

Ensure to walk up the left hand side footpath and you will see our front door. Let yourself in, say hello to reception and be seated.

Of course, your welcome to have them in session with you or in our waiting area if you feel more comfortable.

There is 2 hour street parking out front of the house giving ample time for your session and returning to your car.

The Route 59 tram also stops within a 1-minute walk of the house.

Yes.

Ensure to mention you would like this options at intake so you are allocated accordingly.

If you have a quiet private area to do your psychology session then yes it is suitable.

If you are worried about prying ears or disturbances, in person may be more suitable.

No, unfortunately we do not provide court reports.